Why Market Research Matters!
- Kimberley Kaseweter
- Mar 18, 2023
- 5 min read
Updated: Mar 31, 2023
Doing market research is a lot of work! There are so many ways to do it, but one of the most common types is a survey. A survey is when you ask people questions about their lifestyle or business and find out what products they use or how they perform certain tasks.
Surveys can be very direct, such as “Are you more concerned with having a healthy life or wealthy?” or “What is your favourite food type?”
Or they can be much longer, like "How did you learn about us?" or "Why do you come to our events?"
There are three main reasons why surveys are done- for individual benefits, group benefits, and advertising benefits. Depending on the survey, there may also be revenue opportunities built in!
This article will go into detail about each of these purposes and some additional tips while doing surveys.
What are research objectives?
Another important part of market research is determining your survey’s objective. Your survey’s objective can be to determine the best product or service in a category, how well companies perform compared to each other, whether a company meets expectations, etc.
Usually, the higher up you go in an organization, the more accurate your questions will be because people have greater knowledge than someone with no one above them. That being said, lower level employees may not know as much so it is necessary to ask those hard questions!
Surveying individuals about their job responsibilities is a good way to get quality answers while still protecting privacy. It also helps you identify potential areas for improvement at your destination-site.
When asking open-ended questions, like what qualities are most important in leadership, there should be enough space next to the answer choice that players can add additional traits they believe make a great leader.
Who performs market research?
As mentioned earlier, business professionals perform market research to find out more about your competition and what products and services they offer. They also do this to determine how well their current strategies are working and what could be improved upon.
Market researchers look into three main areas when conducting an in-depth analysis of a competitor’s product or service. These include things such as price, features, quality, and customer reviews. By studying these factors, you will know exactly what weaknesses there are with a competitor’s product and can take advantage by offering similar ones that may have been overlooked.
It is very important to remember that creating your own product or service isn’t enough; you must compete against others for attention.
What are the different types of market research?
The term ‘market research’ can be confusing. There are several ways to define it, but most agree that it is any type of survey or experiment conducted to find out what people want from you or your product.
Most companies have some form of market research done at least once a year, if not more frequently. This could be an anonymous online questionnaire asking about product preferences, face-to-face interviews, focus groups, or surveys sent via email or mobile app.
Who should perform market research?
As your business grows, so does your marketing budget. But with every new investment, you need to be sure that you are spending money effectively. This article will talk about who is appropriate to do market research for your company and how to determine this.
First, make sure that anyone performing these surveys has adequate training and education in survey design and methodology. You want to make sure that they know what questions to ask and how to question people correctly during the survey!
Second, make sure that they have proper authorization to use your products or services before conducting a survey. This includes having permission from you (the owner of the product or service being surveyed), as well as their manager or individual representative.
Third, make sure that they keep what they find private. They must not share information they gather in the survey with anyone else. This could include presenting findings to other individuals in the organization, or even disclosing it online where others may see it.
Fourth, make sure to check out any social media sites that person has access to. If someone is constantly posting about items or companies that are related to yours, it might indicate that they feel strongly about them and would like more exposure.
Fifth, look at their track records. Have they ever done work for your competition? Or worse, for you!? A good way to identify if someone is trustworthy is to compare their past performance with similar positions.
How can you perform market research?
Do not underestimate the power of a good survey in revealing information about your product or service. Marketing surveys have become very popular as companies use them to gather data that help determine how to best promote their products and services.
Surveying is an excellent way to learn more about your potential customers and they are totally free to take part in!
There are several ways to conduct market research studies including online surveys, phone interviews, focus groups, and in-person meetings with individuals. No matter which method you choose, make sure to ask open-ended questions and keep it casual and natural!
Business owners often feel nervous when asking questions for fear of looking bad or sounding foolish.
What are the different methods of market research?
A very important part of any business is knowing what markets you want to target, and how well you know those markets. This is typically done through two main types of studies- market research surveys and direct interactions with people.
Surveys are questions that are mailed or emailed to a large pool of individuals, asked about their behaviors and opinions towards products and services. The respondents are selected randomly from this group, so everyone in the survey receives the same exact question at the same time!
Direct conversations with people are conducted by going into places where your targeted audience may go (for example, a restaurant for foodies or a movie theater for film lovers) and asking if they would be willing to speak with you for some time.
By both doing surveys and having conversation interviews, you can get a much more detailed picture of the markets you’re targeting and whether there are ways you could better position yourself.
What are the advantages and disadvantages of market research?
As a business owner or leader, you need to have knowledge about your competitors. You should know what they are doing and how well it is working for them. A good way to find this information is by conducting a survey. Marketing surveys can be done via phone, online questionnaires, or through in-person interviews with individuals or groups.
Surveying people for competitive information is not easy. People want to please those asking questions, and they may even give false answers to save face. This makes gathering important data very difficult.
Luckily, there are ways to get solid information without having to rely heavily on others. Technology has made it possible to create questionnaire apps that automatically gather quality data. These applications make surveying much easier as no one else needs to help conduct the test.
By using technology to do some of the work, you will enjoy higher levels of accuracy in your findings. The applications also ease the process by creating questionnaires for you.
What should you focus on when doing market research?
The first thing is to determine your survey topic. This can be done through asking yourself what issues are important to you or that of yours hurt in the process of marketing a product or service.
It’s easy to start talking about things, so make sure to check out some of those products and services before picking your top topic!
After you have determined your main topic, it’s time to pick your area best fit for conducting an adequate survey.
You want to know if there are already surveys being conducted around your topic, as well as how many people use similar tools to gather their information.
There may also be ways to test your own tool set to see if they work well. All of this helps ensure that no matter what type of survey you choose, you will not need to do much re-tooling.

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